Are you looking to purchase a new cap for your bottle or maybe replace a bite valve on your reservoir? CamelBak.com offers a wide variety of replacement parts and accessories. Browse the categories below to see what's available.
If your CamelBak product has legitimately failed due to a manufacturing defect, we Got Your Bak™. Click the link below to use our simple step-by-step warranty claim process. You'll be able to request replacement parts or issue a request for a full product replacement. Proof of defect and return mailing of defective product may be required.
Please contact our Warranty department with any questions or concerns. firstname.lastname@example.org or 800.767.8725
Return shipments must be prepaid and insured. CamelBak cannot be liable for lost in-bound packages. California State Law requires products be clean and dry for warranty evaluation. If the claim is determined to be valid, the product will be replaced at CamelBak's expense within 10 to 15 business days. Any replacements or exchanges will be at the discretion of CamelBak, based on the type of product sent in and the availability of replacement styles and colors. Typically, most issues can be resolved with a replacement part.
All refunds and exchanges are handled through your retailer or distributor.